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<p dir="ltr" id="isPasted" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Once your order has been shipped, you will receive a tracking number sent to the email address you provided at checkout. Please note that delivery can take up to 20 working days, depending on your location. If your order hasn&apos;t arrived within this time frame or the tracking information shows that the package is lost, please contact us at customersupport@statikco.com. We will assist you promptly by sending a replacement.</span></p>

Once your order has been shipped, you will receive a tracking number sent to the email address you provided at checkout. Please note that delivery can take up to 20 working days, depending on your location. If your order hasn't arrived within this ti

PRODUCT NEVER ARRIVED

Return and Refund policy

What are your payment options?

I didn’t receive the Order confirmation email, what should I do?

Why are discounts offered after a purchase was made?

Can I place this order over the phone?

Orders & Payment

How long does delivery take?

Is shipping for free?

Do you ship internationally?

Shipping

CANCELLING AN ORDER AFTER ORDERING:

DEFECTIVE

RETURN / EXCHANGE - CHANGE OF MIND

WRONG ITEM RECEIVED

REFUND TERM

STORE CREDITS POLICY

WARRANTY

Warranty

The charging port is too shallow that the charger or tip is half-inserted.

What colors does it come?

Snap-N-Charge Universal Magnetic Power Bank

What models of GaN Chargers are available?

GaN Chargers – Quick Comparison

GaN Chargers

What's the Battery Capacity?

Does GoHub support fast charging?

GoHub 10,000mAh

Does SmartCharge support fast charging?

What makes SmartCharge different from regular chargers?

SmartCharge

Power banks and chargers

How long are the cables?

Does it come in other colors?

Does it transfer data?

Does the universal cable come with the tips or do I need to buy them separately?

Does it charge my phone and computer?

I purchased extra tips, but they don’t work with my cable.

Statik 360 | Universal Magnetic Charge Cable

Statik 360 Pro | 100W Universal Charge Cable

Does it work with my device?

GloBright Universal Light-Up Cable

TsumoCharge | 100W Silicone Charging Cable

Is there only one option of magnetic tips?

Magnetic tips

Comparison Chart

Statik Cables Comparison Chart

What makes the MagStack different from regular charging cables?

What versions of MagStack are available?

Does MagStack support fast charging?

How do I properly store or wrap the MagStack cable?

What is the MagStack made of?

MagStack

Cables

What is the main benefit of the Statik 360 Pro Adapter?

Does the Statik 360 Pro Adapter support fast charging?

Can it transfer data as well as charge?

Is the Statik 360 Pro Adapter compatible with all devices?

Statik 360 Pro Adapter

Mounts and accessories

Products

PRODUCT NEVER ARRIVEDUpdated 2 hours ago