ITEM LOST OR NEVER ARRIVEDUpdated 10 days ago

Once your order has been shipped, you will receive a tracking number at the email address you provided at checkout. Delivery can take up to 25 working days, depending on your location, and may be longer during peak periods such as holidays. If your order hasn’t arrived within this time frame or the tracking information shows that the package is lost, please contact us at [email protected]

We will assist you promptly, and you may choose to receive a replacement, a refund to your original payment method, or store credit.