DEFECTIVEUpdated a year ago

It is extremely rare for any of our products to be defective. However, we understand that mistakes happen. If you have any issue with your package or product we’ll send you a free replacement.

Please send us an email with:

- A photo or video showing the defect;    

- Order number or the e-mail address used during the buy

   Your first and last names

   The address where you wish to get the new unit. 

Once we confirm the request, we will ship a new unit for you.