I didn’t receive my Order Confirmation — What should I do?Updated a month ago

In some cases, our confirmation email may be filtered as spam by certain email providers.

We recommend checking your Spam or Junk folder to make sure the email was not redirected there.

If you are still unable to find your confirmation email, please contact us at [email protected] and include the following information so we can assist you as quickly as possible:

1. Email address used at the time of purchase

2. Full name used at checkout

3. Delivery address details:

• Address Line 1:
• Address Line 2 (additional information such as building number, apartment number, door code, etc.):
• City:
• State / Region:
• Zip / Postal Code:
• Country:
•  Phone number:

Once we receive this information, our team will be happy to locate your order and resend the confirmation details.